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Digital inclusion resources

Access practical how-to guides and essential resources to help you provide digital inclusion support.

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  • National Databank user guide

    This guide serves as both an introduction to the National Databank and as a reference point, detailing each stage in issuing and activating data.

    • Running a Hub
    • Data
    • New network member
    • National Databank

  • Learn My Way certificate template

    This certificate template offers a flexible way to recognise individual learning achievements. Edit the fields on this PDF to add the titles of completed topics or subjects.

    • Digital skills
    • Learn My Way
    • Learning & skills
    Download this resource

  • How to register on Learn My Way

    This short video explains the registration process for creating a Learn My Way account. It highlights what information you need to register and how to verify your account. Select play to watch this video.

    • Digital skills
    • Learn My Way
    • Learning & skills
    • New network member
    How to register on Learn My Way

  • Introducing the National Databank

    An introduction to the National Databank, what it is, how it works and how you can get involved.

    • Data
    • New network member
    • National Databank
    Download this resource

  • Digital inclusion stats and facts

    Making the case for your digital inclusion work? Here's a list of data sources that you can dip into whenever you need to demonstrate the need for helping people to get online.

    • Running a Hub
    • Research
    Digital inclusion stats and facts

  • A resource for addressing belief and trust barriers to using digital health services

    With more and more health services going online, we know that some people feel worried about using digital health services.

    • Digital skills
    • Health & wellbeing
    • Research
    • Health and wellbeing
    A resource for addressing belief and trust barriers to using digital health services

  • Get Online Week: #TryOneThing guides

    This Get Online Week help everyone #TryOneThing, with these free videos and guides on AI, safety, confidence, entertainment, and phone skills.

    • Digital skills
    • Learning & skills
    Get Online Week: #TryOneThing guides

  • NatWest: Become a friend against scams

    This short video helps people learn about email scams so they can protect themselves and avoid becoming victims.

    • Digital skills
    • Learning & skills
    • Online safety
    Visit Youtube

  • Get safe Online: Social media phishing

    Social media is a favourite method used by criminals to deceive people, find out how to avoid becoming a victim.

    • Digital skills
    • Learning & skills
    • Online safety
    Visit Get Safe Online

  • Registering on Learn My Way - an easy read guide

    This simple step by step guide, with screenshots for each stage, is ideal as a learner handout or poster for your classroom.

    • Older people & digital
    • Digital skills
    • Learn My Way
    • Supporting accessibility needs
    • Learning & skills

  • AbilityNet: 5 ways AI can help disabled people in the workplace

    This article explores the impact of AI on improving inclusivity through its applications in captions and transcriptions, voice assistance, readability, text alternatives, and understanding tone

    • Digital skills
    • Supporting accessibility needs
    • Artificial intelligence
    • Learning & skills
    • Employability skills